![]() ![]() Participates in IT workforce deployment activities.Measures service performance and implements improvements.Tracks and takes appropriate steps to stay within budget.Manages the delivery of one or more IT services to support the IT strategy.Discusses work progress and obstacles and removes obstacles to change.Ensures internal Service Level Agreements (SLA) are met.Generates appropriate communication, process and educational plans for mitigating the disruption of change.Identifies skills and knowledge deficits.Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.Documents and presents performance assessments and collaborates with staff to create individual development plans.Establishes measurable individual and team objectives that are aligned with business goals.Ensures staff has the resources and skills needed to support all work initiatives.Provides advice, guidance, encouragement and constructive feedback.Meets regularly with team members to gather work status, discuss work progress and obstacles.Ensures work, information, ideas, and technology flow freely among the team/section and ensures collaboration with other teams.Completion of this examination is a pre-requisite to being referred for interview opportunities.ĬOVID-19 Risk Tier – Department-specific determination based on each specific position. ![]() This date is approximate and subject to change. Under general direction, to manage, plan and coordinate the daily activities of one or more IT processes to analyze trends in technology, assessing the impact of emerging technologies on the environment, providing solutions to address technology and business issues, and managing people and financial resources while ensuring the development of high-quality technology solutions.Ĭandidates who meet the IT Manager employment standards will be invited to take an examination online, the week of October 24, 2023. ![]()
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